Lost Lake Adventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our concierge and vacation planning services.

We may collect the following types of information:

When you contact us, request services, or complete a form on our website, we may collect:

• Name
• Email address
• Phone number
• Mailing address (if applicable)
• Travel dates and itinerary details
• Vacation preferences and special requests
• Payment information (processed securely through a third-party payment processor)

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referring website
• Cookies and similar tracking technologies

We use your information to:

• Respond to inquiries and provide customer support.
• Plan and coordinate concierge and vacation planning services.
• Process bookings and payments.
• Communicate updates regarding your reservations or requested services.
• Improve our website and customer experience.
• Send occasional marketing emails or newsletters if you have opted in.
• Comply with legal obligations.

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to provide our services, including:

• Vacation rental owners or property managers
• Activity providers and tour operators
• Restaurants and reservation partners
• Transportation providers
• Grocery delivery partners
• Payment processors
• Website hosting and technology providers

These third parties receive only the information necessary to perform their services.

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience.

You may disable cookies through your browser settings, although some website features may not function properly.

If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time using the link included in each email.

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Depending on your location, you may have the right to:

• Request access to the personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to applicable legal obligations.
• Opt out of marketing communications.

To exercise these rights, please contact us using the information below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion of eligible information, and request correction of inaccurate personal information. We do not sell or share personal information as those terms are defined under California law.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Lost Lake Adventures

Email: info@lostlakeadventures.com

Website: www.lostlakeadventures.com